Self-Assessment: Consors Certification ApS
MOXIE: C4W - Corporate Self-Assessment 2022Overall result
The accumulated overall result of the company performance analysis across all performance categories in relation to the requirements of the self-assessment catalogue shows a good to excellent performance level.
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List of results
Vision & Values100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
Yes, our business model, which describes all important business characteristics, is available and is taken seriously and implemented by all employees. Or: The topic is not relevant for our product portfolio.
Strategy & Targets100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The Business strategy and related targets have been defined and are implemented by all employees.
Structure & Management94%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The organisation structure and tasks are clearly defined. All employees work accordingly and know the required decision paths.
Meetings, with the an executive team and defined participants, take place regularly. If necessary, other employees are involved. Based on key figures the actual business situation is analysed, and when required countermeasures are established.
We have a designated competent QMR, who regularly and systematically takes care of all quality issues. He/she is known to all employees and has the necessary decision-making authority (Note: This can also be external staff).
The current Quality Management System is evaluated in random intervals, however it has up to now not caused any measures to ensure its efficiency.
Employees94%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The management team and the employees know their roles and responsibilities and can explain these in details.
All employees and managers can, by request, participate in further education and training if this is not too expensive.
Senior management, as well as employees, are included in a systematically established substitution plan. The daily business continues, in case of absence, based on this plan.
Employee meetings and dialogues take place regularly. Urgent and important information is also timely distributed via e-mail or internal newsletter.
Processes91%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
Most general processes are defined and most are also implemented.
Most operational processes are mapped and are more or less implemented.
Every employee is required to review their processes with technical and methodological supporters/coaches to find optimisation potential, implementation and updating of relevant documentation.
Our primary product groups are in scope for a continuous improvement process and a customer dialogue.
There is a clear and effective process for the handling of customer properties. This is known and implemented by all employees.
There is a clear and effective process, named FIFO, for handling low durability products. This is known by all relevant employees and is consequently implemented.
We use a model in our company which every development of products and services is based on. It is fully implemented in daily practice and is in scope for the continuous improvement process.
Or:
We do not develop our own products or services.
All important products are marked for traceability. Check-up and necessary adjustment of the marking is done at least annually.
Customers88%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The management team regularly informs together with sales management unique features(UPS's), benefits and new development of our products and services. This is done based on workshops. Employees are thereby encouraged to express further ideas and suggestions. Relevant results are recorded, evaluated and, if necessary. Implemented.
We have standardised procedures and documentation regarding enquiries and orders, feedback or complaints, however not for all areas. Employees occasionally diverge from the written procedures.
A marketing plan is available. This concerns all areas. For this the market situation is analysed, a budget plan developed, targets and activities defined. (Events, advertising, sponsorships, PR, direct marketing etc.)
Customer feedback is mostly recorded in writing and collected for evaluation.
Suppliers100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
Suppliers are systematically qualified and their products and services checked in accordance with a defined process. If the related supplier performance such as quality, quantity, cost and punctuality deviate from the requirements over a defined period of time, alternatives are discussed.
Every purchase is traceable and recorded based on a software or an orderbook. A regular analysis of the available orders impacts budgeting and supplier evaluations.
Incoming goods, raw materials, tools and office supplies are checked in terms of quality, quantity, costs and delivery. The recorded results are basis for further activities which are implemented.
Finances88%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
We have a basic overview of in and out going payments. Major projects are included in the financial planning.
Incoming payments and debts are recorded and tracked based on a defined process and/or IT systems. Stepwise payment reminders, debt reminders and incasso information is defined in a process.
Product Realisation92%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
We regularly check, during product realisation, that all defined quality requirements are met.
The regulations for the working environment in the company are systematically defined and communicated to all employees. Necessary adjustments will be made regularly.
Already during the development phase of a product or service, conditions are defined, which will guarantee efficient and flawless repeatability later. The infrastructure will be adjusted continuously within an improvement process.
Measuring Equipment & Technology100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
All technical devices are listed with maintenance date, calibration date etc. The list is kept centrally and relevant documents are kept by the responsible staff.
Or:
The topic does not apply to our company.
Management System88%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The Quality Management documentation is located at a central location and is available to all employees. A systematic method for changes does not exist.
There are clear rules for records to identify and track them and they must be archived. These are used by all employees.
Our company maintains a systematic Quality Management documentation. It is complete and up-to-date. It is accessible to all employees and is also available for external stakeholders and partners (customers, suppliers, etc.)
The main processes in the company are audited regularly.
Data Security & Privacy88%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
We perform regular backups of our corporate data. However, a protocol does not exist.
There is a generally obligatory data protection policy (DSGVO/GDPR) in the company, which is known to all employees and is respected accordingly. Necessary adjustments will be made regularly. A Data Protection Officer is appointed.
Continuous Improvement83%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
We have a systematic process code number system by which all processes, in accordance with the criteria of quality, quantity, cost and deadlines can be measured. Also, most corresponding improvement measures are derived.
Internal and external errors, deviations or problems are systematically identified, classified and processed using a uniform method. We see every problem as an opportunity to improve.
In our company, different things are actively and continuously improved. However, it is hard to describe how and why that happens.
Environment100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
A waste management system is fully implemented and continuously improved. There is no risk of pollution of the surrounding area and the environment. All employees can demonstrate relevant knowledge on the correct handling of hazardous waste. The amount of waste is monitored and measures to reduce it are taken on an continuous basis.
The question is not relevant for us because we do not use hazardous chemicals.
Social Responsibility75%
Well done! The result in this category indicates a good level of performance. However, there is still some potential for improvement, which you can exploit through appropriate measures. You will also find further concrete information on this in the overall recommendation.
The company influences subcontractors, suppliers and other business partners to prevent child labour.
Regular training of key employees in anti-bribery guidelines.
C4W expert recommendation
Measured against the requirements of the CAMPUS4WIND® self-assessment catalogue, the first steps have already been taken towards meeting the requirements.
Next steps:
1. In order to effectively become a consistent player in the wind energy industry or to gain access to the industry as a B2B newcomer, it is now recommended to take specific measures in relation to the recommendations within the individual categories in order to improve the overall performance of the company. The resulting development of the company can then be demonstrated by updating this self-assessment (follow-up assessment).
2. First, appoint/designate a responsible person for each process/area, formulate specific goals and measures to improve the current constitution, depending on the respective degree of fulfilment. Then implement the measures and monitor the results.
Optional: For professional support, experienced specialists, trainers and consultants with different competences and orientations are available to you via CAMPUS4WIND®.
3. In parallel, your existing self-assessment can be officially verified by an experienced CAMPUS4WIND® assessor (via video call or on-site) to give additional weight to the results.
For appointment requests, queries or support, please contact the CAMPUS4WIND® Service Team at +49 89 899 884 - 84 or by contact@campus4wind.org.