Self-Assessment: emilQ® EXCELLENCE & TV

MOXIE: C4W - Corporate Self-Assessment 2022
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Overall result

The accumulated overall result of the company performance analysis across all performance categories in relation to the requirements of the self-assessment catalogue shows a good to excellent performance level.

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List of results

Vision & Values100%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage A-1: Have business and quality statements (Vision, mission, values, ethics etc.) been established by and with the senior management and have they been implemented in the organization?
Checkup answer:

Yes, our business model, which describes all important business characteristics, is available and is taken seriously and implemented by all employees. Or: The topic is not relevant for our product portfolio.

Strategy & Targets100%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage B-1: Have you defined a business strategy and business targets derived hereof?
Checkup answer:

The Business strategy and related targets have been defined and are implemented by all employees.

Structure & Management88%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage C-1: Has an organisational structure with responsibilities and decision paths been defined?
Checkup answer:

The organisation structure and tasks are clearly defined. All employees work accordingly and know the required decision paths.

High compliance
Frage C-2: Does an effective operating management team exist?
Checkup answer:

The management team meets regularly to discuss the actual business and new ideas.

High compliance
Frage C-3: Is a technically and methodically competent Quality Management Representative (QMR) appointed?
Checkup answer:

We have a QMR who takes care of quality issues, but he/she has no specific action or decision-making authority.

Excellent compliance
Frage C-4: Is the effect of the Quality Management System regularly assessed and evaluated by senior management? (Management review)
Checkup answer:

The management team evaluates the Quality Management System anually based on defined criteria. The evaluation and results are converted into corresponding measures and implemented.

Employees81%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage D-1: Are senior management and all respective employees aware of their workflows and authorities/empowerment, and can they explain these in details?
Checkup answer:

The management team and the employees know their roles and responsibilities and can explain these in details.

Middle level compliance
Frage D-2: Employees need appropriate skills and competencies in order to execute an assignment flawlessly and convincingly within a defined organisational structure. How do you ensure this?
Checkup answer:

Some employees and managers now and then participate in further education.

Excellent compliance
Frage D-3: Has a substitution plan been established to ensure that operations run smoothly in the event of absence? (holidays, illness etc.)
Checkup answer:

Senior management, as well as employees, are included in a systematically established substitution plan. The daily business continues, in case of absence, based on this plan.

High compliance
Frage D-4: How do you ensure that employees have the necessary knowledge of the current situation of the company, changes, planned changes etc.?
Checkup answer:

Employee meetings are made quite often.

Processes75%

Well done! The result in this category indicates a good level of performance. However, there is still some potential for improvement, which you can exploit through appropriate measures. You will also find further concrete information on this in the overall recommendation.

High compliance
Frage E-1: Are your general strategic and critical main processes for your company defined? (Main process landscape)
Checkup answer:

Most general processes are defined and most are also implemented.

High compliance
Frage E-2: Are the basic operational and critical processes defined for your company?
Checkup answer:

Most operational processes are mapped and are more or less implemented.

High compliance
Frage E-3: How are improvement actions difined and implemented in your company [continuous improvement process (CIP)]?
Checkup answer:

Improvement actions to improve quality are regularly started by the Quality Representative. Update of the relevant documentation is normally done as well.

High compliance
Frage E-4: How are requirements for your products and services of your business determined?
Checkup answer:

Our primary product groups are in scope for a continuous improvement process and a customer dialogue.

Excellent compliance
Frage E-5: Which requirements are applicable for handling customer properties? (ensuring the properties, marking, availability or repair of products, etc.)
Checkup answer:

There is a clear and effective process for the handling of customer properties. This is known and implemented by all employees.

Excellent compliance
Frage E-6: How is it ensured that products with low durability are taken out of circulation in due time?
Checkup answer:

There is a clear and effective process, named FIFO, for handling low durability products. This is known by all relevant employees and is consequently implemented.

Excellent compliance
Frage E-7: How is development of your products and services carried out?
Checkup answer:

We use a model in our company which every development of products and services is based on. It is fully implemented in daily practice and is in scope for the continuous improvement process.
Or:
We do not develop our own products or services.

Non compliance
Frage E-8: How is marking of products made to ensure traceability in case of mistakes and non-conformities or for recall? (traceability)
Checkup answer:

We don't know exactly if this is important for us or not.

Customers75%

Well done! The result in this category indicates a good level of performance. However, there is still some potential for improvement, which you can exploit through appropriate measures. You will also find further concrete information on this in the overall recommendation.

High compliance
Frage F-1: How is it ensured that expertise for products and services is available and up to date for all employees with customer contacts?
Checkup answer:

Unique features, benefits or new development of our products and services are discussed in random intervals.

Excellent compliance
Frage F-2: How do you make sure, that the correspondence with customers (agreements, targets, content etc.) is recorded and followed up as needed?
Checkup answer:

We have a clear procedure/system/software to record all customer related concerns. This procedure is implemented company wide.

High compliance
Frage F-3: Is there a marketing plan for all relevant areas, with objectives and measures derived from them?
Checkup answer:

When introducing new products relevant marketing activities are done.

Middle level compliance
Frage F-4: Does your company carry out regular customer surveys?
Checkup answer:

We get random customer feedback, but only through direct customer contact.

Suppliers83%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage G-1: How is your systematic assessment and qualification of suppliers and partners done?
Checkup answer:

Suppliers are systematically qualified and their products and services checked in accordance with a defined process. If the related supplier performance such as quality, quantity, cost and punctuality deviate from the requirements over a defined period of time, alternatives are discussed.

Excellent compliance
Frage G-2: Are purchases of goods or services recorded in an appropriate manner (Order book, procurement software etc.)?
Checkup answer:

Every purchase is traceable and recorded based on a software or an orderbook. A regular analysis of the available orders impacts budgeting and supplier evaluations.

Middle level compliance
Frage G-3: How is inspection of incoming goods done in your company?
Checkup answer:

Employees from procurement or the Quality Representative occasionally compare supplied products and services with defined requirements.

Finances88%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

High compliance
Frage H-1: Is a budget-/finance plan prepared and used as basis for the fiscal activities?
Checkup answer:

We have a basic overview of in and out going payments. Major projects are included in the financial planning.

Excellent compliance
Frage H-2: How is dunning organised in your company?
Checkup answer:

Incoming payments and debts are recorded and tracked based on a defined process and/or IT systems. Stepwise payment reminders, debt reminders and incasso information is defined in a process.

Product Realisation100%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage I-1: How do you plan your product realisation (production of products or provision of services), so it complies with your Quality Management System?
Checkup answer:

During product realisation we check regularly that all defined quality requirements are met, and make adjustments, if necessary. We make a product release only after a systematic verification and validation of processes and products.

Excellent compliance
Frage I-2: How is the working environment defined, created and maintained, which is required to produce your products and services (hygiene, safety, lighting, noise, etc.)?
Checkup answer:

The regulations for the working environment in the company are systematically defined and communicated to all employees. Necessary adjustments will be made regularly.

Excellent compliance
Frage I-3: How does your companys infrastructure (framework) ensure conformity of products and services?
Checkup answer:

Already during the development phase of a product or service, conditions are defined, which will guarantee efficient and flawless repeatability later. The infrastructure will be adjusted continuously within an improvement process.

Measuring Equipment & Technology100%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage J-1: Is there an overview of the technical equipment with type, name and maintenance dates and are these items clearly identified? (measuring equipment, IT, telecommunications, etc.)
Checkup answer:

All technical devices are listed with maintenance date, calibration date etc. The list is kept centrally and relevant documents are kept by the responsible staff.
Or:
The topic does not apply to our company.

Management System94%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage K-1: How do employees have access to quality documentation and how do you ensure that necessary changes are made?
Checkup answer:

The Quality Management documentation is located at a central location and is available to all employees. There is a systematic method, how changes are implemented and communicated to the employees.

Excellent compliance
Frage K-2: Do you clearly track the records created in the work process and file them in accordance with legal requirements?
Checkup answer:

There are clear rules for records to identify and track them and they must be archived. These are used by all employees.

Excellent compliance
Frage K-3: Is there a Quality Management documentation (online/digital or offline) available, which includes all quality related information?
Checkup answer:

Our company maintains a systematic Quality Management documentation. It is complete and up-to-date. It is accessible to all employees and is also available for external stakeholders and partners (customers, suppliers, etc.)

High compliance
Frage K-4: In which way are internal audits for system verification performed in your company?
Checkup answer:

The main processes in the company are audited regularly.

Data Security & Privacy100%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage L-1: How do you secure a comprehensive backup of your company data?
Checkup answer:

Our IT system performs a daily automatic backup of all corporate and customer data, and creates a backup log. There is a competent contact for IT issues.

Excellent compliance
Frage L-2: How is data privacy regulated in your business?
Checkup answer:

There is a generally obligatory data protection policy (DSGVO/GDPR) in the company, which is known to all employees and is respected accordingly. Necessary adjustments will be made regularly. A Data Protection Officer is appointed.

Continuous Improvement83%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

High compliance
Frage M-1: How do you monitor the compliance of your business processes?
Checkup answer:

We have a systematic process code number system by which all processes, in accordance with the criteria of quality, quantity, cost and deadlines can be measured. Also, most corresponding improvement measures are derived.

High compliance
Frage M-2: How do you handle errors, problems and deviations in processes and products?
Checkup answer:

We treat both customer complaints, as well as supplier problems systematically in a corresponding system. Internal errors and deviations are not systematically collected and treated.

Excellent compliance
Frage M-3: Are all the processes, tools and methods for continuous improvement (CI) of the company available and implemented?
Checkup answer:

All employees are aware of the processes, tools and methods of continuous improvement and use these actively. At least once a year, we make a report on the enterprise of continuous improvement. To this end, all employees are involved.

Environment50%

In this area, the company shows a fairly good to average level of performance. Compared to the requirements of the self-assessment catalogue, there is still room for improvement. If you exploit this potential, you will contribute to improving the performance of the entire company. Recommendations for specific steps can also be found in the summary (overall recommendation) at the end of this report.

Middle level compliance
Frage N-1: How is (hazardous, recyclable, combustible) waste stored and disposed?
Checkup answer:

There is no risk of pollution of the surroundings and the environment, as hazardous waste is generally managed safely.

Middle level compliance
Frage N-2: How do you ensure that chemicals and other dangerous substances are stored and handled correctly?
Checkup answer:

Chemicals are stored in a dedicated chemical storage area with secondary containment and necessary emergency equipment.

Social Responsibility88%

Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.

Excellent compliance
Frage O-1: How is it ensured that workers who are below the minimum legal age of work are not employed?
Checkup answer:

The company is working with other companies, industry associations and employer organisations to develop an industry-wide approach to the problem and to establish partnerships with trade unions, law enforcement agencies, labour inspectorates and other human rights organisations.

High compliance
Frage O-2: How is it ensured that workers and managers do not demand or accept bribes, kickbacks, commissions or other payments that are illegitimate in order to obtain preferential treatment or orders from others?
Checkup answer:

Regular training of key employees in anti-bribery guidelines.

C4W expert recommendation

Measured against the requirements of the CAMPUS4WIND® self-assessment catalogue, the first steps have already been taken towards meeting the requirements.


Next steps:


1. In order to effectively become a consistent player in the wind energy industry or to gain access to the industry as a B2B newcomer, it is now recommended to take specific measures in relation to the recommendations within the individual categories in order to improve the overall performance of the company. The resulting development of the company can then be demonstrated by updating this self-assessment (follow-up assessment).


2. First, appoint/designate a responsible person for each process/area, formulate specific goals and measures to improve the current constitution, depending on the respective degree of fulfilment. Then implement the measures and monitor the results.


Optional: For professional support, experienced specialists, trainers and consultants with different competences and orientations are available to you via CAMPUS4WIND®.


3. In parallel, your existing self-assessment can be officially verified by an experienced CAMPUS4WIND® assessor (via video call or on-site) to give additional weight to the results.


For appointment requests, queries or support, please contact the CAMPUS4WIND® Service Team at +49 89 899 884 - 84 or by contact@campus4wind.org.



Measured against the requirements of the CAMPUS4WIND® self-assessment catalogue, the first steps have already been taken towards meeting the requirements.
Next steps:
1. To effectively become a consistent player in the wind energy industry or to gain access to the industry as a B2B newcomer, it is now advisable to take specific measures in relation to the recommendations within the individual categories in order to improve the overall performance of the company. The resulting development of the company can then be demonstrated by updating this self-assessment (follow-up assessment).
2. First, appoint/designate a responsible person for each process/area, formulate specific goals and measures to improve the current constitution, depending on the respective degree of fulfilment. Then implement the measures and monitor the results.
Optional: For professional support, experienced specialists, trainers and consultants with different competences and orientations are available to you via CAMPUS4WIND®.
3. In parallel, your existing self-assessment can be officially verified by an experienced CAMPUS4WIND® assessor (via video call or on-site) to give additional weight to the results.
For appointment requests, queries or support, please contact the CAMPUS4WIND® Service Team at +49 89 899 884 - 84 or by e-mail at contact@campus4wind.org.
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