Self-Assessment: emilQ® EXCELLENCE & TV
MOXIE: C4W - Corporate Self-Assessment 2022Overall result
The accumulated overall result of the company performance analysis across all performance categories in relation to the requirements of the self-assessment catalogue shows a good to excellent performance level.
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List of results
Vision & Values100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
Yes, our business model, which describes all important business characteristics, is available and is taken seriously and implemented by all employees. Or: The topic is not relevant for our product portfolio.
Strategy & Targets100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The Business strategy and related targets have been defined and are implemented by all employees.
Structure & Management88%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The organisation structure and tasks are clearly defined. All employees work accordingly and know the required decision paths.
The management team meets regularly to discuss the actual business and new ideas.
We have a QMR who takes care of quality issues, but he/she has no specific action or decision-making authority.
The management team evaluates the Quality Management System anually based on defined criteria. The evaluation and results are converted into corresponding measures and implemented.
Employees81%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The management team and the employees know their roles and responsibilities and can explain these in details.
Some employees and managers now and then participate in further education.
Senior management, as well as employees, are included in a systematically established substitution plan. The daily business continues, in case of absence, based on this plan.
Employee meetings are made quite often.
Processes75%
Well done! The result in this category indicates a good level of performance. However, there is still some potential for improvement, which you can exploit through appropriate measures. You will also find further concrete information on this in the overall recommendation.
Most general processes are defined and most are also implemented.
Most operational processes are mapped and are more or less implemented.
Improvement actions to improve quality are regularly started by the Quality Representative. Update of the relevant documentation is normally done as well.
Our primary product groups are in scope for a continuous improvement process and a customer dialogue.
There is a clear and effective process for the handling of customer properties. This is known and implemented by all employees.
There is a clear and effective process, named FIFO, for handling low durability products. This is known by all relevant employees and is consequently implemented.
We use a model in our company which every development of products and services is based on. It is fully implemented in daily practice and is in scope for the continuous improvement process.
Or:
We do not develop our own products or services.
We don't know exactly if this is important for us or not.
Customers75%
Well done! The result in this category indicates a good level of performance. However, there is still some potential for improvement, which you can exploit through appropriate measures. You will also find further concrete information on this in the overall recommendation.
Unique features, benefits or new development of our products and services are discussed in random intervals.
We have a clear procedure/system/software to record all customer related concerns. This procedure is implemented company wide.
When introducing new products relevant marketing activities are done.
We get random customer feedback, but only through direct customer contact.
Suppliers83%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
Suppliers are systematically qualified and their products and services checked in accordance with a defined process. If the related supplier performance such as quality, quantity, cost and punctuality deviate from the requirements over a defined period of time, alternatives are discussed.
Every purchase is traceable and recorded based on a software or an orderbook. A regular analysis of the available orders impacts budgeting and supplier evaluations.
Employees from procurement or the Quality Representative occasionally compare supplied products and services with defined requirements.
Finances88%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
We have a basic overview of in and out going payments. Major projects are included in the financial planning.
Incoming payments and debts are recorded and tracked based on a defined process and/or IT systems. Stepwise payment reminders, debt reminders and incasso information is defined in a process.
Product Realisation100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
During product realisation we check regularly that all defined quality requirements are met, and make adjustments, if necessary. We make a product release only after a systematic verification and validation of processes and products.
The regulations for the working environment in the company are systematically defined and communicated to all employees. Necessary adjustments will be made regularly.
Already during the development phase of a product or service, conditions are defined, which will guarantee efficient and flawless repeatability later. The infrastructure will be adjusted continuously within an improvement process.
Measuring Equipment & Technology100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
All technical devices are listed with maintenance date, calibration date etc. The list is kept centrally and relevant documents are kept by the responsible staff.
Or:
The topic does not apply to our company.
Management System94%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The Quality Management documentation is located at a central location and is available to all employees. There is a systematic method, how changes are implemented and communicated to the employees.
There are clear rules for records to identify and track them and they must be archived. These are used by all employees.
Our company maintains a systematic Quality Management documentation. It is complete and up-to-date. It is accessible to all employees and is also available for external stakeholders and partners (customers, suppliers, etc.)
The main processes in the company are audited regularly.
Data Security & Privacy100%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
Our IT system performs a daily automatic backup of all corporate and customer data, and creates a backup log. There is a competent contact for IT issues.
There is a generally obligatory data protection policy (DSGVO/GDPR) in the company, which is known to all employees and is respected accordingly. Necessary adjustments will be made regularly. A Data Protection Officer is appointed.
Continuous Improvement83%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
We have a systematic process code number system by which all processes, in accordance with the criteria of quality, quantity, cost and deadlines can be measured. Also, most corresponding improvement measures are derived.
We treat both customer complaints, as well as supplier problems systematically in a corresponding system. Internal errors and deviations are not systematically collected and treated.
All employees are aware of the processes, tools and methods of continuous improvement and use these actively. At least once a year, we make a report on the enterprise of continuous improvement. To this end, all employees are involved.
Environment50%
In this area, the company shows a fairly good to average level of performance. Compared to the requirements of the self-assessment catalogue, there is still room for improvement. If you exploit this potential, you will contribute to improving the performance of the entire company. Recommendations for specific steps can also be found in the summary (overall recommendation) at the end of this report.
There is no risk of pollution of the surroundings and the environment, as hazardous waste is generally managed safely.
Chemicals are stored in a dedicated chemical storage area with secondary containment and necessary emergency equipment.
Social Responsibility88%
Great! In this area/process, the performance analysis shows a very good to excellent result. However, establish monitoring - if not already done - to be able to take appropriate action in case of a decline in the performance. Further recommendations can be found at the end of the report.
The company is working with other companies, industry associations and employer organisations to develop an industry-wide approach to the problem and to establish partnerships with trade unions, law enforcement agencies, labour inspectorates and other human rights organisations.
Regular training of key employees in anti-bribery guidelines.
C4W expert recommendation
Measured against the requirements of the CAMPUS4WIND® self-assessment catalogue, the first steps have already been taken towards meeting the requirements.
Next steps:
1. In order to effectively become a consistent player in the wind energy industry or to gain access to the industry as a B2B newcomer, it is now recommended to take specific measures in relation to the recommendations within the individual categories in order to improve the overall performance of the company. The resulting development of the company can then be demonstrated by updating this self-assessment (follow-up assessment).
2. First, appoint/designate a responsible person for each process/area, formulate specific goals and measures to improve the current constitution, depending on the respective degree of fulfilment. Then implement the measures and monitor the results.
Optional: For professional support, experienced specialists, trainers and consultants with different competences and orientations are available to you via CAMPUS4WIND®.
3. In parallel, your existing self-assessment can be officially verified by an experienced CAMPUS4WIND® assessor (via video call or on-site) to give additional weight to the results.
For appointment requests, queries or support, please contact the CAMPUS4WIND® Service Team at +49 89 899 884 - 84 or by contact@campus4wind.org.